Friday, March 17, 2006

Crazy egg - click monitoring software

A potentially great simple user monitoring tool is being developed by Crazy Egg.

It offers an overlay of pages so you know where users are clicking (and how many times users have) including a 'heat map' display. It seems that it will only register clicks on elements that are actually links but hopefullythey will make it so it also registers clicks on items users 'thought' were links. Clear up a few link usability problems pretty quickly.

Another thing that would be great is for it to register mouse movements, basically a cheap version of eye tracking software, for those of use with little or no budget for fancy usability testing or software.

Also it will be a free tool when released.

Can't really speculate too much on how good it will be until the product is actually launched but it sure has potential.

Some articles discussing it:

http://www.sr-ultimate.com
http://www.bmtutorials.com
http://mashable.com/

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3 Comments:

At 12:33 PM, Blogger Career Break Guru said...

That sounds interesting. Although surely if your site is built to accessibility standards, users won't get confused in the first place?

 
At 9:58 PM, Blogger Matteo said...

Hey, I'm trying the tool right now. You might want to read my thoughts on my blog.

 
At 4:05 PM, Blogger Nick Besseling said...

Hmm I think if you're following accessibility standards then you're part of the way but accessibility standards generally don't go so deep.

For example there's no set standard to say what images look like links and images don't. For some users something may look like a link and some things may not.

Both types of images may be fully compatible with accessibility standards for a code point of view. (see previous post on Automated accessibility checks).

Crazy egg is primarily a metrics tool not a usability or accessibility one although as posted it may have the possibility to be one.

However having read some more information about it, including some feedback on people doing some trialling with it, it won't be as useful at the initial release for usability/accessibility related testing and at the same time won't be as 'free' either.

 

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