Friday, December 01, 2006

Intranet IA

Toby Ward has published a post on card sorting with a link to another article published through his consultancy.

"Firstly, build a full intranet plan or blueprint – including strategic directives such as a mission and goals – and then have a professional craft the first draft of an information architecture based upon that plan (and the preceding intranet assessment). Once you’ve made your first attempt at an IA, and then take the IA to working sessions with your key stakeholders to focus on their areas (e.g. HR for the human resources section or site). It is at this point, when you’re engaging stakeholder groups that it is most valuable to undertake a card sorting exercise."

As usual some good ideas to consider and put into practice.

While you are there also check out his post on Intranet ROI.

"How does understanding employee requirements relate to ROI? The intranet has to deliver value for employees to use it. If you build it... and employees don't see value in using the intranet, they will not come. If they don't come, you won't get the ROI."


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